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Verified Reviewer
New Reviewer

Stolen item before it was delivered and they didn’t want to make up for it

This company is so rude with the customers its Unbelievable. I bought a gaming pc valued $1500. When I went to pick the package up at the FedEx facility, my package was not inside the box and it seemed like it was opened and stolen. It looked like someone took what I bought and switched it with a Target box with no labels on it with makeup inside of it. It wa not a $5 item, it was an EXPENSIVE ITEM. If I could rate you lower, I would. AWFUL customer service.
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ID
#4233684 Review #4233684 is a subjective opinion of poster.
Cons
  • Support team is awful
Loss
$1500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Return

I returned a xbox series x because it was defective the order number is 179619**** and my dad wants to know when he will get his refund.
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ID
#4268185 Review #4268185 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Didn't receive package

My package was scheduled to be delivered today before 6 PM I have not received it Nor has the shipment been updated on the UPS site since the 15th
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ID
#3418150 Review #3418150 is a subjective opinion of poster.
Location
Fontana, California
Preferred solution
My order
New Reviewer

Won't let me add an address

Only kept asking question after question instead of addressing the issue I was having, I just gave up
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ID
#3054301 Review #3054301 is a subjective opinion of poster.
Location
Sheffield, Pennsylvania
New Reviewer

Upset with customer service